Introduction
When using its services, particularly those accessible on its website, mobile site, online store and mobile applications, Comité Ladislas Kijno, as data controller, may collect and process personal data about you.
We are committed to complying with privacy rules for prospects and visitors to our websites, mobile sites, online stores and mobile applications. All personal data processing carried out in connection with the accessible services complies with the applicable local regulations on personal data protection, in particular the provisions of the amended French Data Protection Act of 6 January 1978 and the General Data Protection Regulation (EU Regulation 2016/679) or ‘GDPR’.
1 – What are our commitments regarding personal data protection?
Comité Ladislas Kijno undertakes to guarantee a high level of protection for the personal data of its customers, prospects, users of its websites (including its website, mobile site, online shop and mobile applications) and any other persons whose personal data it processes.
Comité Ladislas Kijno undertakes to comply with the regulations applicable to all personal data processing it carries out:
Your personal data is processed in a lawful, fair and transparent manner;
Your personal data is collected for specific, explicit and legitimate purposes and is not further processed in a manner incompatible with those purposes;
Your personal data is stored in an adequate and relevant manner and is limited to what is necessary for the purposes for which it is processed;
Your personal data is accurate and kept up to date, and all reasonable measures are taken to ensure that data which is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay.
Comité Ladislas Kijno implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk inherent in its processing operations, to meet regulatory requirements and to protect the rights and data of data subjects from the design stage of processing operations.
In addition, Comité Ladislas Kijno contractually imposes the same level of protection on its subcontractors.
2 – What personal data do we collect?
A – Depending on the purpose of the collection
The personal data we collect varies depending on the purpose of the collection and the Service we provide to you.
Generally, we may collect the following categories of personal data directly:
a) personal contact details, such as your surname, first name, email address, postal address and telephone number(s);
b) identifiers used to access your online account, i.e. your username and password. We need this information to create a personal user account;
c) exchanges with us, which may include details of conversations via chat or customer service;
d) demographic information, such as your age, gender and lifestyle preferences (including your favourite products and your interest in them);
e) browsing history, such as pages visited, date of visit, location at the time of visit, or IP address;
f) payment information when a purchase or reservation is made on one of our websites, online shops, or one of our applications. Generally, the invoice is issued in your name, with your billing address and payment details such as your credit card or bank account;
We may also collect personal data about you indirectly when you share content on social networks, websites, etc.
B – Personal data concerning minors
Comité Ladislas Kijno does not collect or process personal data relating to children under the age of 18 without the prior consent of their parents or guardians.
If personal data concerning children is collected via our sites: website, mobile site, online shop and mobile applications, parents or guardians have the option to object by contacting us at the address indicated at the bottom of this page.
3 – How is personal data collected?
A – Means of collecting your data
As part of our relationship, you may provide us with your personal data in various ways, including on our websites: website, mobile site, online shop and mobile applications when browsing the internet, making purchases, making reservations, filling in various collection forms, subscribing to the e-newsletter, creating an account, submitting an application, posting comments on our social media pages, contacting our establishment in any way, or providing us with your personal data in any other way.
B – IP address
An IP address is a series of numbers that is automatically assigned to your computer by your internet service provider each time you connect. Each time you visit the website, our servers record your visit. We collect IP addresses in order to analyse trends on the website. We do not transmit any information that could identify you, which means that your session will be recorded but will remain anonymous to us. We may use your IP address in cooperation with your internet service provider to identify you in the event that we need to enforce our terms of use to protect our services, customers or in compliance with applicable laws.
C – Cookies
To continuously improve the quality of services offered on our websites, mobile sites, online store, and mobile application, and to better meet your expectations, Comité Ladislas Kijno may use cookies, text files used to identify your device when you connect to one of our services. The placement of cookies or trackers on your device (computer, tablet, smartphone, etc.) allows Comité Ladislas Kijno to collect information and personal data, depending on your device settings.
Types of cookies used:
a) Cookies essential for using the site. These cookies allow you to use the site’s main features, such as purchasing or booking services. By disabling cookies, you will no longer be able to use these features. The information stored cannot be used for commercial purposes.
b) Site performance cookies. Performance cookies allow us to optimize our website and detect any technical problems you may encounter. They allow us to collect information about how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page, and the number of clicks on a specific area of the site. The information collected cannot be used for commercial purposes.
c) Functionality cookies. These cookies allow the site to remember choices you have made (such as your username, language preference, or region) and provide more personalized features. These cookies can also be used to remember changes you have made, such as text size or font. They can also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies can be anonymized and cannot track your browsing activity on other websites. By using our website, you agree to receive these types of cookies on your device.
d) Marketing and advertising cookies. These cookies collect information about your browsing habits to provide you with targeted advertising that matches your interests. They also limit the number of times you see an ad and help us evaluate the effectiveness of our advertising campaigns. They are generally installed by advertising networks with the website operator’s permission. They remember visits to a site and share this information with other companies (such as advertisers). Targeting or advertising cookies are often linked to website features provided by the partner company. Information is collected and shared with third parties to offer audience targeting and optimization solutions for advertisers and publishers. No personal data is collected, and an individual cannot be identified through the data collected.
e) Cookies from third-party websites and social networks: Our website contains links and/or content that redirect to other websites and social networks, and we do not know which cookies these sites use. For more information, please consult the information provided by these third-party sites and social networks regarding their own cookies.
D – Respect for your privacy
We are committed to protecting your privacy and adhere to the following two principles.
– We do not associate any information that could directly and personally identify you with your cookies. Cookies do not allow us to know your address, date of birth, telephone number or any other information that could identify you.
– We do not provide any personal information to advertisers or third-party websites that display our advertisements based on your interests.
If your computer or mobile device is used by several people, or if it has several browsers, it is possible that the content displayed to other users may correspond to your preferences. If you wish, you can change your browser settings.
For more information on how cookies and targeted advertising work, please visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
E – Links to third-party websites
Our websites, mobile sites, online shops, and mobile applications may contain links to third-party websites.
We accept no responsibility for the collection, use, management, sharing or disclosure of data and information by these third parties.
The communication of information on third-party websites is governed by the privacy policy and terms of use of those websites. We recommend that you read the privacy policies of these websites before submitting any personal information.
4 – What is the purpose of the data that may be collected?
Your data is mainly used for booking and purchasing purposes (provision of specific services and products), prospecting, customer loyalty, promotional activities, commercial information, satisfaction surveys, organisation of competitions, new services and products designed to improve your customer experience within our establishment, statistical studies, recruitment, after-sales service, and processing of your requests and/or complaints. In addition to cases where your consent has been obtained (in particular to send you personalised offers), the processing of your data for the various purposes mentioned above is necessary in particular:
To ensure the performance of the service contract;
To comply with a legal obligation;
For the purposes of the legitimate interests pursued by our establishment (in particular to develop new services and offers, improve customer service, etc.).
More specifically, your data is used:
To enable you to benefit from all the services available on our establishment’s website, mobile site, shop and mobile applications: creation of a user account, e-newsletter, booking management, assistance and complaints, loyalty programme management, etc.;
To enable you to browse our websites;
To better tailor our information, notifications, offers and other forms of service to your interests;
5 – How long are your data retained?
Comité Ladislas Kijno undertakes to retain your personal data for a period not exceeding that necessary for the purposes for which it is processed.
Retention periods are defined according to the purposes of the processing carried out by Comité Ladislas Kijno and take into account, in particular, the applicable legal provisions imposing a specific retention period for certain categories of data, any applicable limitation periods and the recommendations of the CNIL (French Data Protection Authority) concerning certain categories of data processing.
6 – Who is likely to access your personal data?
A – Recipients of your data
The data collected on our website, mobile site, online shop and mobile applications may be communicated to our internal staff or to its ancillary service providers (subcontractors, service providers, banks) in connection with the performance of all or part of the services referred to above. We remind you that in this context, Comité Ladislas Kijno requires its service providers to implement strict confidentiality and data protection measures.
B – Data transfers outside the European Union
Personal data may be processed outside the European Economic Area (EEA). If this is the case, Comité Ladislas Kijno will make every effort to ensure that this international transfer of data has an adequate level of security and safeguards.
7 – How to exercise your rights?
In accordance with applicable regulations on personal data protection, you may, at any time, exercise your rights to access, rectify, and delete data concerning you, as well as your rights to restrict and object to the processing and portability of your personal data.
In addition, you have the legal right to define guidelines regarding the fate of your personal data after your death.
Furthermore, any person who is a minor at the time their personal data is collected may have it deleted as soon as possible.
These rights can be exercised by writing to the following address:
LE DIANA
79 Avenue des Poilus
06140 Vence
FRANCE
comite@kijno.com
In this context, we kindly ask you to include with your request the information necessary to identify you (surname, first name, e-mail address) as well as any other information necessary to confirm your identity. You also have the right to appeal to the Commission Nationale de l’Informatique et des Libertés (French Data Protection Authority) in the event of a breach of the applicable regulations on the protection of personal data, in particular the GDPR.
8 – IT security / Transaction security
Ensuring the security and confidentiality of the personal data you entrust to us is a priority for Comité Ladislas Kijno. We therefore implement all appropriate technical and organisational measures, taking into account the nature, scope and context of the personal data you provide to us and the risks involved in processing it, to preserve the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorised access to this data.
We offer a secure online payment system using the latest technology.
Comité Ladislas Kijno strives to combat identity theft on the internet. This is why, for example, we use a system to detect fraudulent credit card payments. This system is designed to protect you in the event of loss or theft of your credit card.
The security and confidentiality of personal data depends on everyone following best practices. This is why we ask you not to share your passwords with third parties, to always log out of your profile and social media accounts (especially if they are linked) and to close your browser window at the end of your session, particularly if you are accessing the internet from a computer shared with others.
9 – Contact us
If you have any further questions about this policy or how Comité Ladislas Kijno processes your personal data, please contact us at the following address: comite@kijno.com
10 – Amendments to the declaration
Comité Ladislas Kijno reserves the right to amend its personal data protection policy. When we make substantial changes to this Statement, we will post a link to the Statement on the home page of our website.
11 – Opposition to telemarketing
Users may register on the cold calling opposition list by visiting the following link: https://www.bloctel.gouv.fr/
